We did a refinance through LoanUnited and Baird was wonderful. Baird was very helpful from the beginning and answered all my questions! He was knowledgeable, friendly and walked us through the entire process without any added stress! It was a seamless refinance and quick too!! I highly recommend Baird and his team!

I worked with Jack Cooper on my refinance loan. I couldn’t ask for a loan officer. Jack kept us informed and up to date at all times he was very polite and courteous through this loan. Thank you Jack

Mr. ****** was extremely helpful in getting our loan thru. This man way above the call.words can`t describe his efforts. Mr. ****** stated that I could call him anytime n on weekends if we need any help,in which I did. Thank You Again. ***** n ******* ******

Very easy to deal with, very nice and easy to talk to people, and very transparent. Quick and easy process.

We did a VA refinance and our loan officer Jack Cooper was awesome to work with. Made everything so easy to do. Best experience we’ve ever had on a loan.Thank you Jack Cooper!

Mike McFarlane is by far the best Loan Officer I have ever encountered in my 28 years of doing business. He went above and beyond what most people do to ensure my loan was completed exactly as promised. His tireless efforts and superior customer are unmatched by anyone I have ever dealt with in the industry. Thanks to Mike, my loan was completed as promised. I cannot thank him enough.

Nick Williamson has been amazing! Very informative and responsive and everything went really well and easy from my perspective. Thanks! It was a pleasure doing business with Nick and LoanUnited.

Our loan officer Nick Williamson was online with us and very prompt. I can't say enough of everyone who made this closing possible. Thanks so much 😊

Thanks for all the quick responses!

The process was easy and Troy was a great guy to work with. It’s been a pleasure Thank You!!!

First and foremost, I can not say enough about Marcus Albright every question I had was answered in a timely fashion if not immediately. I don't think this poor man ever sleeps. Anytime I called no matter how late in the day he answered the phone and took care of business. Thank you Marcus. Now for the VA IRRL process, not as easy as it is made out to be. If you are refianancing with you existing mortgage company not so bad they have all your information. If you are looking for a better rate with a new company get your documents together because there are many more you need to provide. LoanUnited is a good company they got us in at 2.25% at the last minute. I don't think rates have been this low since the sixties. Thank you, Marcus, and thank you LoanUnited.

Loans United offered a great rate to work our VA refinance. We did get active communication to move our process through to finish. The closing agent was very informative who thoroughly explained the payoff expenditures.

We are very happy with our refi. Our experience with James was great, he always returned calls and helped us along in a timely manner. We called him several times with questions and he immediately took care of any concerns.

We were very pleased with the excellent service they provided.

Great working with you guys and it’s seamless execution of it.

I have bought or refinanced my homes six times and this was by far the best experience I’ve had.

Roggi was great start to finish!

They did a great job.

Timely processing was excellent.

Loan officer tim wolven was outstanding

Very good service, will use them on my next refi

Mr. Donald Cooper was awesome! He did everything we requested. In addition, we recommended him to other people in the market for mortgages.

Great people to deal with

James Nobles was wonderful to work with, and guided us to a terrific refinance loan. He is a superb ambassador for Loan United!

Love that you were there for me!

Melisa Tucker was very easy to work with. Always made herself available to me. Easiest refinance I ever did.

Great job. Thank you Melissa Tucker.

I have bought three home and refi three home in my life time...this refi with loan united and Tony Salter went very smooth..I would recommend them to my friends and family...Richard P...

Great Job to Roderick Dunn

Our rep Melissa was amazing, very thorough and extremely helpful. She got us an amazing rate, and was super pleasant to work with! Highly recommend! Thank you!

Great customer service

Marcus was great, highly recommended!!

Darrell was amazing. He helped me navigate through some stumbling blocks ultimately getting us to a close.

VA refinancing rate very competitive and closing costs below all others.

The process was Everything I was told it would be ... Thank you so much Ken Kinzalow you are a pleasure to work with ... Look forward to working with you again soon ... Also ,,, sending all of my future home buyers to you

Very quick and efficient process. Thank You for your diligence and time in this matter.

LoanUnited and Roderick were great. I was doing a REFI on my property, and the process was fast and easy! Took less time than I expected, and got me a great rate.

Very smoothed transaction. David Redinger was very professional. Very little paperwork for the VA IRRRL

Howard is my guy!!!! Him and his team always are so easy to work with and make me feel like they are next door. Don’t be afraid to give them a shot just because of location, they will be there for you. Thanks again to everyone there for helping me obtain my 2.25% 30 year locked rate. Will keep sending folks your way!

Marcus did a great job

I left a review for Ms Brown in February.

The United process for completing our refinance was excellent. Tony Salter, our loan officer, kept us informed the entire time, more so than any other loan originator in the past. Closing occurred right on schedule, was quick and efficient. This was a very positive experience with no surprises. Thank you!

It was a pleasure working with Darrell Beaudoin and everyone at Loans United. From start to finish the process was very smooth and efficient. I would recommend this company to anyone who is in need of a home loan. I participated in the VA interest rate reduction program and the refinance process was exceptional. If I could give them a higher rating I would! This was by far the best home loan experience I've had and I've done several refinances in the past, A+!

Hi - Happy 4th of July! I liked the rate offered most of all, in addition, the simplicity of the process, not a lot of hurdles. My hat goes off to Roggi working with me explaining and constant communication with encouragement throughout to complete the process.

Fast and easy

Just provide the information needed and wait. In less than 30 days, I got the loan.

As a first time home owner going through a refinance, I was consistently updated about the process. James Murrill, was an excellent and efficient representative for your company. Thanks for an excellent experience.

Process was smooth and easy and people were great. Thanks for the good loan

Great people,Tim is a pleasure to work with.

Smooth transition and fast closing

Excellent service and rates

Everything went as advertised and on time.

I had an overall positive experience with LoanUnited refinancing my house.

They kept their word and had good rates. Closing was easy.

Revised Rating. Thank you for getting back. Our refinance went fast and very smooth.

I recently re-fied with Loan United. That was a VA streamline loan and supposed to be a painless process which was not the case until I talked to William from Loan United. I was working with two companies that made the process feel like a used car deal. William was extremely professional, no pressure, responsible and we floated through the entire process. He made it appear so easy and he stayed on top of every detail without me having to worry about a thing. He delivered everything he promised and more. If I could give him more than five stars he definitely deserved it.

Roderick was excellent. Frequent updates, smooth process. I believe Loan United negotiated a great rate for us with the lender. Thank you, Pete and Kara Pelletier

Just awesome

Everything worked out perfectly.

Ken was a great resource and always kept us I formed of the steps in the process. We got a great rate and couldn't be happier.

Howard was spot on and provided exceptional care on our loan/refi. Would recommend LoanUnited to any one out there! Top notch and very fast close! Thanks Howard and the team. Adam K

Tony Salter was excellent. He kept us informed throughout the whole refinancing process. He was always available by phone or text. He was very patient explaining the process and with answering any questions that we had. I would highly recommend LoanUnited and especially working with Tony

Awesome company with awesome loan officers and supporting staff!!

Loan officer Kenneth O Kinzalow did a great job communicating and making sure the refi process was seamless.

First time using Loan United. They were great to work with and had the best rates. My Loan Officer Melissa Tucker was Excellent. I'd definitely recommend and use them again.

This was my second refi with Melisa Tucker and she is awesome! Quick, easy, saves me lots of money and very responsive.

Thanks for your help, loan process was very smooth.

They were very fast and on top everything.

Good experience with Gerald

I felt the process was smooth in some areas. I had issues with some paper work but Ken was very patient. I felt like some information wasn’t relayed properly and I found myself having to repeat things. At close I had issues with the notary missing paperwork and having to dedicate three different days to that.

William Barnes is a real asset to the company. He worked with us right up to closing. I would recommend Loanunited.

This is a great loan company with great employees, they all do a fantastic job for you. Thank you so much to everyone.

I've worked with Tim W. two times in the last year - he knows his stuff!!!!! And he'll get the job done for you. I highly recommend LU to my friends and family. You want low rates and a quick turnaround - there's no one else! Thanks LU!! And THANKS TIM!!!!

Very smooth, great rate.

What a great re-fi experience. The rate they advertised was the rate I received. I did a VA streamline refi and they closed in less than 30 days - I think it was about 20 calendar days. My loan officer, Melissia was there every step of the day or night. not sure if she ever sleeps. I would do business with LoanUnited again.

Cherlyl Green was fantastic!

TV

Darrel B. was wonderful

I had the best experience, professional, responsive service ever!! I will recommend Darrell all day long!

Roderick Dunn and his team were a pleasure to work with. He closed our IRRL in thirty days, as promised, which was pretty impressive given that they are inundated with refinance applications due to interest rates decreasing sharply over the last forty five days. We received a phenomenal rate, fantastic service, overall, a great experience. Would highly recommend.

The personnel were very professional and assisted me every step of the way.

Overall, Good Job closing on Refinance, of a VA Interest Rate Reduction. I didn't give you 5 Stars because the loan process extended longer than expected.

We recently did a VA Refinance with LoanUnited. During the entire process we worked with Chance. First off Chance compared all the various options and help us pick the Refi package that would work best for us. He gathered our documents quickly, kept us informed with the progress and handled everything up to closing. I would use them again in the future. Great job Chance. Lowered our payment $378 per month. Thanks.

The loan process was the simplest we have ever done.

Great experience, from estimate through closing, Steve was on the mark. LoanUnited did a great job, told me what to expect and the numbers were very close. Great loan and look forward to many years of low payments. Thank you.

I had a great experience with LoanUnitef and would not hesitate to use them again in the future or recommend them to a close friend. I’m sure all of their agents are good; but I felt that none could have served me better than Mr. James Murrill, who was terrific.

I could not be happier! LU delivered as promised, they were clear and upfront with requirements and expectations! When I had questions they were addressed quickly and to my complete satisfaction! I have and will continue to recommend them to everyone.

Joseph Baird Lefter was our mortgage loan officer and he is fabulous- professional, very knowledgeable, and very accurate cost estimates. He and Loan United for our Veteran’s Refinance were excellent!

Chance did a great job of keeping me informed along the way, everything went just like he said. I would definitely recommend him to my friends in the future. Thanks

Bryan Wegner is one of the best loan officers ive ever been associated with,Thanks for everything.

The loan was without any headaches. Darrell Beaudoin was a real hard worker. I didn't have much to do on my end.

Chance was excellent in explaining the loan process and addressing questions quickly. I would recommend LoanUnited to family and friends and would use their services again in the future.

Customer service was fantastic! Roderick and everyone else nailed it! Forever grateful!

Many disconnected requests for various data and info but we finally succeeded. Thank you Howard Conoly.

We were very pleased with service of Troy and his team. They were responsive and quick to address any questions or concerns we had. Great job by your team. Penny Giza

We had such a great experience with Jessee Buckner at Loan United! He spent an hour on the phone with me during our initial call to explain all the options available. We closed in less than 4 weeks and got our monthly payment down, got our excess escrow money back from our old lender, and the process was seamless and SO easy!! I'd highly recommend!!

No fuss / No frill transaction. Very efficient group of professionals.

Matched and beat Quicken in rates and fees

The loan process with LoanUnited was everything I had hoped it would be, from initial contact to closing. I was well informed and kept up to date on the status of the loan application. The rates are incredible. So much so, that I have passed along the contact information to several friends and family. Jessee Buckner was very responsive and guided the process at a rapid, yet comfortable, pace. I appreciate the ease of the transaction. Many thanks!

Great rate! Very easy refi!

I cannot give enough accolades to the entire staff of LoanUnited, from the initial application, up to, and including the closing, they kept me continually informed, and answered every question that arose throughout the process, sometimes within minutes. Extremely courteous, and professional, I highly recommend them.

Gerald Strickland assisted me through this refi and he made it easy and understandable. He is a pleasure to work with.

To be honest, I was skeptical when I first spoke with James Nobles at LoanUnited. I was waiting for the catch that would make this fantastic rate he was offering us not so fantastic. But, in the end, James delivered, and we closed on a refi far below our previous rate. We spoke to other lenders; James did not share their pushy, high-pressure approach. He was relaxed, patient and attentive from beginning to end. Truly, great customer service in an era in which that standard is out of fashion.

Each step of the refinance process was easy to understand, and William Matiz did an outstanding job answering any email questions we had. This was one of our best decisions of the year refinancing with LoanUnited. I highly recommend them!

LoanUnited refinance service was stress free ! Special thanks to Stephen who answered all of my questions and walked me through the entire process. Highly Recommend and will definitely use them again if I decide to refinance in the future.

I had a good experience and am happy with our new rate.

Fast,simple,smooth!

Melisa rocks

excellent service, Marcus Albright took care of me from day one to finish, he was very professional, and very knoledgeble on everything he did for me. Great job, and keep up the good work. Thanks again

Great experience and quick turnaround time

For VA IRRRL loans, I highly recommend Toren Robinson from LoanUnited. He took care of the loan, got us a great rate, always responded timely to any questions, and let us know each step of the process.Thanks Toren!

We were very hesitate doing our VA IRRRL online but Roderick was great at explaining the process, keeping us updated and answering our many questions. We highly recommend Loan United!!

Overall great job from start to finish!

Person who came to get us to sign loan documents forgot to get us to sign one document so I had to drive to Corpus Christi to get my husband to sign it during the week. She did however give us a small gift and $50 gift card.

Fairly quick and easy for the most part. Need to work on communication.

No complaints. We first tried to refi with New Day. They completely dropped the ball. You folks were efficient, reasonably fast and accurate. Our loan officer was terrific. Our only complaint was regarding the gentleman who came to the house to witness the signatures. He failed to wear a mask. He was, however, not your employee.

I had a great experience with Howard. He was available for quick answers even when he wasn't working. He jumped through hoops to get the refinance done quickly and professionally.

They are the best at getting you into a VA loan with the best rate. We looked at many other companies but none could come close to the service and overall loan rates as CaliberHomeLoans. The loan officer was awesome, he went above and beyond expectations. The setting up of payments through the website was very easy and you get confirmation text and email for everything including tax payments. Thank you for all your hard work for our loan.

Ms. ****** was very helpful to us during the refinancing process. She consistently took the time to explain everything to us in easy to understand terms. The very first time that I spoke with her, I knew that I had found the right person/company to assist us, with our refinancing needs. I highly recommend anyone with a mortgage need to contact Ms. ****** at Loan United for assistance. Based on our experience with her, you will not regret it. Thank you, ******

My wife and I were a little unsure about the IRRRL Streamline Refinance offer that we received that seemed almost too good to be true but LoanUnited really met and even exceeded our expectations. Our Originator, Baird ******, was in constant contact throughout the process and quickly answered any questions that arose from start to close. We couldn`t be more pleased with our experience and cannot recommend LoanUnited and Mr. ****** enough.

David ******** was my agent for a VA Streamline Refi. He was very knowledgeable and helpful. I was expecting to get the runaround or a bad quote, but instead, David was able to get me a better rate than expected and more cash back than anticipated. Several loan options were discussed which demonstrated David`s knowledge and flexibility to meet my needs. He asked many questions so that he might understand my personal situation. I highly recommend David ******** as well as LoanUnited if you are shopping around for a mortgage.

Mr. Gerald ********** delivers. Despite the constraints and hardships associated with the Covid-19 pandemic, Mr. ********** always made time to answer questions and deliver on the refinance in a timeline I did not think possible. The process was made easy and fast. I am not a stranger to home loans and the results of this transaction were without flaw. I would recommend him to anyone that desires results without the hassle of pushing the loan along the way.

We have purchased homes in NY, TX and 2 in CA over the years. On 3/25/20 I applied for a VA refi to save a 1/2 point on my rate. Ken ******** explained all my costs clearly. On 3/30/20 my loan was approved and our loan closed on 4/28/20. I did check out out LoanUnited on BBB and they have an excellent BBB rating and only 3 complaints which seem to be credit-related, such as missing a 2nd mortgage payment within 12 months, and after loan docs had been submitted. I was also impressed by their loan guarantee, to match any competitor or pay a $250 guarantee, There is not a single complaint that LoanUnited failed to honor their guarantee. As a retired executive who used to live in Texas, I understood that YOUR WORD IS YOUR BOND and LoanUnited stands by that pledge.

We refinanced our home mortgage in order to decrease our interest rate/ monthly premium. Working with Darrell Beaudoin was fantastic. He kept us updated throughout the process and answered all questions promptly. I am so grateful for the awesome customer service that we received. Brittney ***** and Jenny **** were also great to work with. We had refinanced our home in the past and I admit that this was the best experience that we have ever had. I highly recommend Loan United for any of your mortgage needs.

I recently decided after receiving various solicitations in the mail to refinance my existing va home loan. I did not call any of those who had solicited me, instead I searched and called Loan United who had a one page web with a good rate of 2.75%. Like most I figured that was a low ball rate but figured I`d give them a call. I placed a call and was referred to Darrell ******** ( loan originator). I asked about rates, he said 2.75 was what I could get if I was willing to try. No pressure from him. He advise me upfront what I would need to provide, I got the documents ready and went ahead. The rest of the process was painless. I cant say enough good things about Darrell. He answered every question I had quickly, never failed to answer a e mail or phone call and made me feel right at ease. We closed yesterday at 2.75% as promised. Darrell if a true professional with customer service beyond and above. I have no problems recommending Loan United, and Darrell ******** specifically as a loan source. Truly the best finance experience I have had to this day. Darrell was a true blessing

I`ve worked with Tim ****** a couple of times over the last two years - he`s the best! He answers every question to the best of his ability, and if there`s any issue, he tackles it right away. I had issues the first re-finance, but the second re-finance, several months later, was smooth as butter. In addition to his wonderful customer service, he also got me the lowest rates both times - which was the whole point, right?! He even called me while on vacation to make sure I was able to close on time. Tim will do an awesome job for you!!!!! I would recommend him to anyone. For reference, I`ve worked with seven different mortgage brokers over the years - no one compares to Tim. You won`t regret it!

We had a great experience during the refinance of our home. Because interest rates are so low, they were very busy but our loan officer, Darrell ******** kept us informed all along the way! He went above and beyond to ensure we closed on time and were satisfied with the outcome, I would highly recommend them and specifically, Mr. *********

I am a first time home buyer and my Loan United agent made the process seamless. I was guided every step of the way until we officially closed.

I refinanced both a VA and conventional mortgage last month with Michael. While today`s banking oversight makes this a difficult process Michael was there to guide me all the way. I feel if your expectations are reasonable you will be pleased with the outcome.

I really appreciate all efforts put forth on getting me and my wife in the house we can now call home.Very professional and on point with every thing,once again thanks from me and the wife

I highly Recommend this company!!!!!! I am a first time home buyer and I have to take a minute to rave about this fantastic company. Not only were they knowledgeable and efficient... but they were also able to get my USDA Loan Closed in 20 days. I cant thank my loan officer Chance Alford and Loan Processor Jenny Shaw for all of your hard Work. I really enjoyed working with the both of you! Thank you so much for making this the Best and smoothest 1st time home buying experience. I`m so excited to be enjoying my New Home!!!!

I have recently had a most enjoyable and satisfying experience in refinancing our home. The entire credit for such a smooth and successful operation goes entirely to my loan manager, Chance Alford. This gentleman guided me expertly through h the entire process without encountering a single problem. He is obviously very highly qualified in his duties and I observed his intense interest in making sure everything was in order. I`m a retired 31 year Air Force veteran and this is not our first refinance. I will say that it was, by far, the easiest, most trouble-free and one of the smoothest business transactions that I have ever encountered. My wish is that anyone who is contemplating a home refinance will be fortunate enough to work with Chance Alford. I can, without any reservation whatsoever, wholeheartedly recommend this gentleman to fulfill anyone`s refinance needs.

Very knowledgeable and quick responds to questions.

I had absolutely the best and easiest experience!!

Made a process thats usually a headache an easy process. Professional, and easy going and understanding.

Great to work with. Fast, easy refinance! Howard was great.

Good communucation and follow through - Howard delivered as promised.

Loan United Mortgage co-ordinator is one of the best I have found for my refinance, They really helpful and employes of this organization is so profession on finding clients of their need, specially Melisa Tucker, since I spoke to her first time she took time to explain everything and gave all the option may I have gotten, she really helped me to achieve best rate ever I have gotten for my loan refinance with 3.25 for fixed 30 years loan. I would really recommend to Ms. Melisa who would be very helpful to get clear answer and help on every steps till we get the loan closed. I really appreciate her so much.

Melisa Tucker was amazing. She worked incredibly hard and jumped several hurdles to make sure we were able to close and on time. I would highly recommend working with her!

Recently completed a streamlined refi process for a lower interest rate. The entire process was easy and seamless! I want to thank Robert “Chance” Alford for explaining everything and taking time to reach out to answer questions! He was GREAT!! Give that guy a raise!! I would recommend Loan United to any Veterans looking for a lower rate and great people to deal with!!!! Thank you all.

It was a pleasure working with Sanjay for my Home Loan. Sanjay was very easy to understand and very quick to response even on non working hours. I got my home loan approved in three working days and would definitely recommend LoanUnited for home loans.

The agent was on time understanding and helpful explaining each paper and answering any question. Was willing to drive an hour away and return due to my wife not being home just yet. And she did and came back promptly when I called to tell her my wife had made it back. Worry free stress free appointment. Would definitely recommend to anyone.

Customer service was exceptional and the process was expedient!

Mr.gulati was really helpful. He is very knowledgeable in financial industry. He has a reasonable fees. My loans got done faster than expected, to be exact it was in 20 days. I definitely recommend mr.gulati for your financial help.

Chance was amazing! He fought for us every step of the process, going above and beyond anything we could have hoped for. He is truly a champion advocate for veterans.

Very helpful and knowledgeable, best in the businessI would recommended to all my friends and family!!!Great customer service

They were very helpful in completing my loan application.

Great job! I am very pleased with Loan United.

Great communication

Melisa Tucker From LoanUnited was amazing! Hands down the best loan originator I have ever dealt with. She was efficient, upfront, and had great lines of communication. From when I first made contact with Melisa to closing on a VA streamline refinance was LESS than 30 days and she got us a BETTER rate than two other lenders I spoke with!! I am so happy that I found LoanUnited and Melisa Tucker.

Quick, easy and seamless process. Closed on time with no delays. High

This company is awesome!! They really look out for Veterans! They helped me and were extremely patient during my refinance while I was out to sea for C2X (only Navy guys will know that last part).

Great Experience from start to finish. Easy loan and closing process. Excellent communication. Great rates and fees nothing hidden. Thanks again.Best RegardsJerry

He is very professional and knowledgeable . Customer service is excellent. The application process is great. I highly recommend his services

My husband is a 100% disabled Veteran. Loan United really came through for us. We were originally working with someone else who didn`t do such a great job which caused our process to be delayed. However, once Chance and Selene took over they made everything happen quickly! They were both very professional, yet were very personable. They treated us as if we were their number 1 priority and for that we are so grateful! If anyone is looking for a VA loan, LoanUnited is the way to go and if you get lucky enough to get Chance and Selene you will be well taken care of!!!

Amazing

Loan United was great, and provided the lowest rate offered for my refinance - I shopped around a lot. Roderick Dunn was my loan officer and provided exceptional support, answering my many questions in person, on nights and weekends. Recommend the company to anyone looking for a home mortgage loan!

Jesse has been great in explaining everything to my wife and I always there when we had any questions and very knowledgeable on all aspects of the loan.

On the ball.

Straight forward, no games. Offered me the lowest interest rate available. My original provider found out I was looking to refi and offered a rate 2% higher than Loan United. I told them what I was getting and they wanted me to send them the proof so they could match. Why waste my time! Loan United did a great job, closed quickly and on time. Couldn’t be happier!

David Reninger and LoanUnited were fantastic throughout the process of refinancing my home. David promptly answered all of my questions and stayed with us through the whole thing. He did a great job for us!

My wife and I have refinanced several times during our lifetime and our experience with David Reninger of Home Loans was by far the most streamlined and easiest one we have ever experienced. Strongly recommend.Barbara and William Bader

David Reninger was very helpful in completing my refiance. He kept us informed of all required documents along with the progress of the loan. I highly recommend him to others seeking to refinance the house.

Roderick is amazing! The single handed best we have worked with... he keeps you updated in a very timely manner and alerts you to opportunities to lower your rate. I couldn’t recommend Roderick Dunn or LoanUnited.com enough! Thank you!!

I had a GREAT experience refinancing my loan through LoanUnited. All thanks to Roderick Dunn !! He is very knowledgeable, patient and easy to work with. Refinancing my loan was a very smooth process and all of my questions were answered. I`ve even shopped around for lower rate using other VA lenders and I could not find anything that beats the rates offered by LoanUnited. I would highly recommend LoanUnited to anyone looking for a home mortgage. Thanks Roderick !!

We had a great experience! First, our sales representative/loan coordinator is a ROCK STAR!! Melisa Tucker must the be hardest working and talented person in the business! She didn`t take me on the roller coaster ride that is the usual approval process. Rather, she kept us informed and fought hard behind the scenes to make sure our file was solid! The process of qualifying is always challenging, but Melisa made it work, kept it rolling, and in the end we were successful. If it hadn`t worked in our favor, I know it would not have been due to a lack of effort or poor management - Melisa did a great job!

I did two interest rate reductions with loan united. The process was smooth, painless and saved me lots of money! Thank you Jessee

Nothing but praise for Ken. He knows the job, rules, requirements, etc. When asked a question, he knew the answer. Very pleasant gentlemen to deal with. I suggest you keep him.

This is a review of Kenneth Kinzalow at Loanunited.I have used Ken for two refinances in the past 14 months. Ken already had my business after the first refi which I was originally doing through my Loan Originator who I used when I bought the house.I obviously liked the Loan Originator that I used to purchase the home enough to call him first for my 8/19 Refinance but I didn’t feel my original LO was aggressively hunting for the best rate.That’s when I found Ken. Ken is a true old school southern gentleman and a pleasure to deal with, and he really knows loans. He beat the best rate on my 8/19 refi by 0.25 and on my 4/20 Refi he got me such a great rate if I mentioned it you’d probably cry! Yup - that low of a rate and low loan costs too!My favorite Ken story is I how I started my last refi. I live in CA and get up early and watch the markets open M-F. The COVID-19 was just starting and my read was the 10 yr. treasury was about to drop and most like the whole market was about to collapse (which it did). I thinking out loud I need to call Ken and get a game plan. I didn’t get a chance to call Ken that day . He knew well enough from our prior conversations to know exactly where my head was at. I never called Ken, because he beat me to it and called me in less than an hour after I had that thought to call him and the rest is history. Best rate and lowest cost loan from best Loan Originator. Thanks Ken Kinzalow . I just referred you another Refi customer an hour ago. That’s 2 days in a row I’ve done that so I had to write you this review.LoanUnited as a company has a great website and is easy to deal with nothing but good things to say about Loanunited as well.

I had a VA const/perm loan and wanted to do a VA IRRRL right away to reduce my interest rate. I reached out to LoanUnited.com in September 2019 and learned I had to reside in my house for 210 days before I could refi. I kept in constant contact with Roderick Dunn for 7 months and he was great! The market became volatile in March/April 2020 with COVID-19 and my 2.75% for a VA jumbo loan seemed all but lost. Roderick managed to find a lender who would still give me this fantastic rate. I was extremely pleased with LoanUnited.com and especially Roderick Dunn. He is awesome and a real pleasure to work and communicate with. Chad and Ronda Parker, Naples, FL

I contacted LoanUnited, agent Baird Lefter, in hopes refinancing to reduce my interest and payments on my current VA loan. Baird was extremely helpful and concomitant. I was totally satisfied with the results and would not fail to recommend him and LoanUnited.

We refinanced our home mortgage in order to decrease our interest rate/ monthly premium. Working with Darrell Beaudoin was fantastic. He kept us updated throughout the process and answered all questions promptly. I am so grateful for the awesome customer service that we received. Brittney Brown and Jenny Shaw were also great to work with. We had refinanced our home in the past and I admit that this was the best experience that we have ever had. I highly recommend Loan United for any of your mortgage needs.

Melissa was very responsive and helpful. After many other lenders told me I could not get approved Melissa worked very persistent in checking with all her options and she was able to get me a very low fixed rate on my mortgage and save me money.

LoanUnited made refinancing my VA mortgage through the streamlined program a breeze. My loan originator, David P. Reninger was extremely knowledgeable and helpful from our very first contact. His level of efficiency was surprising and refreshing. Whenever I called, David was there. Every concern along the was addressed, every question answered. This gave me a real sense of security during the entire loan process, from the rate quote to closing. I highly recommend David P. Reninger and LoanUnited.

Jesse Buckner did an excellent job on my loan. He made everything simple and easy. He kept me informed throughout the entire process. Thank you

Sanjay Gulati was great to work with He got me Conventional Loan and amazing low rate.I closed the loan in 2 weeks and it was very smooth process. I will definitely recommend him.

My entire experience from start to finish went smoothly. I would highly recommend this company and would highly suggest you work with Mr. Dunn as your loan officer. Mr. Dunn answered all our questions with a timely response and made sure we got the beat rates.

Working with Jessee was easy and seamless on top of getting a great rate. Would recommend to everyone!!

James Murrill was GREAT! He walked me through my refinancing with a IRRL loan. He answered the phone or called me back when I had any concerns with what was going on.

Great experience working with LoanUnited. Received a super low rate on conventional mortgage loan, my loan officer was knowledgeable and got super fast closing in less than 10 days. I would recommend LoanUnited to anyone who is looking for a mortgage loan.

Jesse was amazing

Several days ago I closed on a IRRRL loan using Loan United as the initial broker. I have nothing but praise for the experience and in particular want to give the highest praise to Darrell Beaudoin my loan originator. In my initial contact with Darrell he quoted me a rate of 2.75%, it was not a bait and switch, that is the rate I just closed on. Darrell handled the entire process with my needs in mind, never failed to respond to a phone call or e mail, and put me at ease during the whole process. I hope Darrell is a representative of the philosophy at Loan United, and I would recommend Loan United and Darrell in particular to anyone. Remember that they are brokers, and seek to find you that best rate according to your circumstances and qualifications., each individual might differ. Do your homework first by knowing your credit history, gather the documents that the loan originator advises that you will need, and provide them in a timely fashion. Thank you Darrell for your courtesy, your professional work ethic, and your dedication to making the customers experience a pleasant. We were truly blessed to be led to Darrell and Loan United

Jessee Buckner’s greatest strength, that I appreciated the most, was his straightforward honesty and knowledge of the financial industry in America today. That gave me confidence to do business with him!

It was a pleasure working with Darrell Beaudoin and everyone at Loans United. From start to finish the process was very smooth and efficient. I would recommend this company to anyone who is in need of a home loan. I participated in the VA interest rate reduction program and the refinance process was exceptional. If I could give them a higher rating I would! This was by far the best home loan experience I`ve had and I`ve done several refinances in the past, A+!

Roderick Dunn was an excellent loan manager. He answered all my questions, and always called me back to help with anything i needed. I got the best refinance rate ever, with the least amount on the end of my loan. Thank you Roderick, and your team. Truly Satisfied Ralph Baker

It was a pleasure working with Baird Lefter on my refinance. He was attentive, knowledgeable, and very responsive. I would recommend him to anyone. In addition to the aforementioned qualities, he kept me appraised of the steps in the process and identified if and why there were delays. He is great!

Our experience with Loan United was a "GREAT" one for start to finish. If I had to do it all over again I would choose Loan United and Roderick Dunn the (Sr Mortgage Loan Originator) to help use though the process. Roderick was very professional, knowledgeable, and prompt which made the whole process stress-free.

Quick respond to calls,emails and txt. Kept the process going and keep me informed on next steps. Jessee provide great customer support and Customer Care. I highly recommend anyone reading this post to contact him for your refinances needs.

Gerald Strickland is a consummate gentlemen! A true professional.He assisted me in a refinance of my existing VA loan. The transaction process was effortless. Bravo LoanUnited!

LoanUnited was great. I stumbled upon them and I`m so glad I did. Roderick guided me through the entire process and answered my questions thoroughly. This was by far the best experience and best communication I`ve had on a refinance for any of my homes. Thank you to the Loan United team!!

This truly was a wonderful first refinance experience. William Barnes was patient with my questions and highly knowledgeable with the policy and process. He was always available and attentive to my needs. I am grateful for his detail oriented ways, his competence, and overall confidence. Thank you kindly William and to LoanUnited.com for an amazing Re-Fi experience and outcome that has changed life and my future for the better. Five Star Rating for sure!!!

We had a great experience during the refinance of our home. Because interest rates are so low, they were very busy but our loan officer, Darrell Beaudoin kept us informed all along the way! He went above and beyond to ensure we closed on time and were satisfied with the outcome, I would highly recommend them and specifically, Mr. Beaudoin.

Incredibly efficient process for refi. Jessee Buckner provided a complete and accurate assessment of my refinance and guided the process quickly and efficiently. I highly recommend Jessee for your financing needs. Many thanks to Jessee and the team at LoanUnited.

Jesse Buckner provided phenomenal customer service and keen attention to detail.

Tony Salter was my agent, and he did a fantastic job getting me a great rate. That rate only got better as market rates continued to drop. He was always immediately responsive and fully communicative. I`d definitely use Tony again for my next mortgage or refi!

Tony Salter - I recommend him highly! He guided me in every step of the re-fi process from my initial inquiry thru disbursement. He replied quickly to me throughout the whole process and even late into the evenings as the re-fi process accelerated AND also respected my availability restrictions (work, family).Most importantly to me and you, he chased all of the other people/entities in the process to ensure that they got their part of the job done on time, done completely and done right. You`ll appreciate how tremendously valuable this is if you`ve ever had dropped balls, errant data or overwhelmed processors, underwriters and title people stumbling with your previous loans.I had five other companies competing for my business. LoanUnited won on rate, total cost and flexibility. Tony is the thoroughbred that led the pack and got me quickly across the finish line. He`s the one you want. No question.

Loan officer ,James Murrill , was great! Rest of the company was slow and did not return calls or answer emails.

Good experience, no problems. Loan officer Tim Allen was responsive to all inquires. Very helpful in tracking and processing of application. Would use Loanunited again.

Roderick Dunn was great to work with during my refinace. I`ve used him twice and both times he made the process fairly simple. He was quick to respond back to me and great at answering my many questions. I think this will be my last refinace but would definitely recommend.

As a Veteran, we have worked with Timothy Wolven twice in the past. I understand how busy he is, but he finds time to respond to all our inquiries through phone calls or e-mails. I would recommend this agent for your loan needs. He is highly knowledgeable.

Hello, my Name is Clinton, and I worked with Roderick and his team to refinance my home in Texas. Him and his team were great! I had recently been severely injured and was struggling to keep up with things, rehab from my injury and refinance my house. Roderick was very patient with me and worked with me to get a really low rate; nearly 2% lower than the original loan and lower than 1.5% of what other institutions were offering. He throughly explained things i didn`t understand. I would definitely recommend him to others as he was recommended to me by my sister who he also assisted in refinancing her home. I am looking to work with him again in the near future as I am looking to purchase more property! You can’t go wrong with Roderick and his team!!!

Our refinance was a quick and painless process. James Murrill was thorough, timely, and a pleasure to work with!

Baird did a great job of walking me through the refinance process. I would highly recommend him to anyone.

I was initially skeptical of using a Lender without a big name attached. However, I reached out to get info and was floored by the low rate that was much less than everywhere else I looked. Melisa, was our loan officer, and she handled everything from start to finish. She was incredibly helpful, and screaming fast. We closed on a $1.9 million Jumbo VA loan in 27 days. Melisa worked all hours of day and night. She called multiple agents, multiple escrow officers, and title companies to ensure we got everything we needed. She remained in constant communication, and had her teams lined up to pull off a fast jumbo close a day after the sale of our current VA loan. To anyone hesitant about going through a smaller lender like this, do it. The rates, price, service, speed, professionalism, and communication are unparalleled! I hope I don`t need a mortgage the rest of my life, but if I do, I`m only making one phone call!

The whole process was very easy and I received a great rate! Sr, Mortgage Loan Originator Tony Salter did a great job of processing my loan and was patient in answering my questions. This was the easiest refinance I`ve ever done. Tony was very responsive to my calls and e-mails, which I appreciate. I highly recommend working with LoanUnited and specifically Tony Salter!

I was looking to refinance my home due to interest rates falling and found LoanUnited.com. I read through their website, looked at reviews and at the Better Business Bureau and decided to give them a try. I was just looking to gather info but received a call from James Murrill, who ended up being my Loan Officer. I have done VA IRRLs before, but this was the easiest and most straight forward refinance loan process I have gone thru. I provided the documents they requested and started the process. James kept me appraised during the entire process and there were no surprises. The questions I had were answered quickly and professionally. The changes that were made to my initial loan amount were answered and explained fully, and I had absolutely no issues with James or any of the other LoanUnited personnel I had contact with. Overall it took a little over a month from when I talked to James to close on my loan. I appreciate the professionalism of James and would recommend others who are looking to refinance their VA loan using their IRRL process. Thank you.

What a great experience I had with Loan officer , Melisa Tucker and company Loan United!! All smiles this way, as it was my first time refinancing a home and when I tell you, she explained every step in details, walked me through the process and in less than 2 weeks had me signed, closed and a low, low rate. I will definitely recommend her to any of my friends who use the VA loan, or want to refinance, period. Great service. Fast service. Qualify service. Excellent end results.

Roderick Dunn was my loan agent and he was very professional and efficient. This is my second time dealing with him and as always he came through and got me the lowest rate possible! I highly recommend his services to anyone wanting to get a lower interest rate!!!

Our refinance through Loan United was flawless! I couldn’t believe how fast and easy it was. We worked with Melisa Tucker and she was amazing! She was knowledgeable, thoroughly explained all of our options to me, and got us the best rate when other companies said it wasn’t possible. At one point I had to question if this was a real company, because it all seemed too good to be true. She is truly the best! She also responds faster and is more thorough than anyone I’ve ever worked with. I’m blown away with our experience!

We had a great experience with Loan officer, James Murrill and company Loan United!! It was my first time refinancing a home and he explained every step in details and walked me through the process. I will definitely recommend him to any of my friends who use the VA loan, or want to refinance, period. Great service. Quality service. Excellent end results.

They kept me informed and had a very speedy service. Wonderful job by James M!

The service from Mr. David Reninger was flawless, superb and beneficial! He worked and gave us the best deal; far more better than the original brokers! David kept me informed and the results were amazing! I would recommend David to any one who is seeking mortgage assistance on buying or refinancing!

Great customer service

VA refinancing rate very competitive and closing costs below all others.

Smooth transition and fast closing

Just awesome

I had an overall positive experience with LoanUnited refinancing my house.

Howard and the team he has around him made my experience a really good one. He was patient with me while getting my documents together and he always had time for a call or a quick check in. If I had to do this all over again he will be my first call! Shout out to his team, Sushi and Diana both worked professionally and helped make the experience wonderful. Thanks all and look forward to working with you again. Think I forgot to mention his rate was almost a full point lower than anyone else offered! Very happy customer!!!

The refinance with Mr. Tony Salter was one of the most efficient and smoothest transactions I had. Strongly recommend him for any mortgage need.

Donald was great he helped me thru the entire loan process kept me up to date on every thing

Very good service, will use them on my next refi

Timely processing was excellent.

They did a great job.

Great people to deal with

Love that you were there for me!

Great Job to Roderick Dunn

Very quick and efficient process. Thank You for your diligence and time in this matter.

I have bought or refinanced my homes six times and this was by far the best experience I’ve had.

Great working with you guys and it’s seamless execution of it.

We were very pleased with the excellent service they provided.

We are very happy with our refi. Our experience with James was great, he always returned calls and helped us along in a timely manner. We called him several times with questions and he immediately took care of any concerns.

Loans United offered a great rate to work our VA refinance. We did get active communication to move our process through to finish. The closing agent was very informative who thoroughly explained the payoff expenditures.

Thanks for all the quick responses!

Fast and easy

Just provide the information needed and wait. In less than 30 days, I got the loan.

Process was smooth and easy and people were great. Thanks for the good loan

They kept their word and had good rates. Closing was easy.

Everything went as advertised and on time.

Excellent service and rates

Revised Rating. Thank you for getting back. Our refinance went fast and very smooth.

Everything worked out perfectly.

I recently re-fied with Loan United. That was a VA streamline loan and supposed to be a painless process which was not the case until I talked to William from Loan United. I was working with two companies that made the process feel like a used car deal. William was extremely professional, no pressure, responsible and we floated through the entire process. He made it appear so easy and he stayed on top of every detail without me having to worry about a thing. He delivered everything he promised and more. If I could give him more than five stars he definitely deserved it.

Awesome company with awesome loan officers and supporting staff!!

Thanks for your help, loan process was very smooth.

They were very fast and on top everything.

Good experience with Gerald

Melisa is the BOMB!! She is truly a professional that not only cares, but engrafts you into her family - and not as a number! We had so many questions and concerns. No matter how much we called her, Melisa changed into her fire fighter uniform and went to work putting out each of them. She made sure that we understood every step of the process so that we wouldn`t be caught unawares. We definitely will refer others to her. She is the only loan officer we have met that told us the truth about everything. Thanks so much for allowing us the opportunity in working with someone who genuinely cares about the needs of others!

I don`t know where to start! I had the BEST experience with LoanUnited. Melisa Tucker is absolutely amazing! God definitely set her on my path! When I say that she went above and beyond her job duties is to still do her a injustice. I can not tell you the countless nights she spent up with me until after midnight doing paperwork for the mortgage. She is always extremely prompt in responding to any questions or concerns I had while also educating me along the way. Her patience with me never wavered and her positivity and encouragement kept me going throughout the entire process. I could never thank her enough. Thank you Melisa for everything you did for myself and my family! I know how much longer this process could have taken had it not been for you and your absolutely amazing work ethic. LoanUnited is extremely lucky to have you as a valuable asset to their team. When you have people like Melisa Tucker representing your company, you know its a company you can trust! In the future, I will always recommend LoanUnited for any mortgage need!! Especially to my fellow Veterans!! Thank you LoanUnited and thank you Melisa!!

William Matiz and team were exceptional. My husband and I really did our due diligence with our home loan (we checked out 6 different lenders) and William Matiz and LoanUnited blew everyone else out of the water both in terms of rate (with no buy down) and closing costs. On top of that, we threw some pretty complicated requests his way and he understood the VA loan rules very well and helped us make the most of them. For instance, we asked for a seller concession he knew how we could structure this so we could pay off debt (only possible w VA loan). We also had a VA disability origination fee waiver issue and he helped us understand what we need to do. His team also made the process very quick and easy - they got the appraisal done immediately and if you are familiar w the VA - that’s a miracle. They were able to close ahead of schedule too. Overall, based on our research, we don’t think there is a better deal out there than LoanUnited. They were able to do better than their initial quote so we are very happy.

I recently did a VA refinance loan with Ms. Melissa Tucker. She explained all the details and walked me through the process step by step until closing. She was very patient and quite thorough throughout the process. She was plain, and quite easy to work with. And with her there was no dumb questions. I look forward to working with her again in the future with all refinance needs.

Melisa Tucker is awesome. She is very knowledgeable and professional. She kept us informed of what she was doing. Whenever we had a question or concern, she was able to explain the process clearly. If we called to speak to her and she could not talk right away she always returned our call. She made our loan process easy and quick. Thank You Melisa Tucker we really appreciated your help.

Great customer service. William Matiz was excellent to work with and he worked hard to get me the lowest rate possible. Will recommend to any and everyone. Thanks Loan United.

Efficiency and professionalism is just the tip of the iceberg for the LoanUnited team. Everyone worked expeditiously to get my refinance done. The key is communication and we communicated back and forth. I provided all required documents and they were on it. The process can be daunting and overwhelming and LoanUnited made it feel at ease. Cherl was amazing with contacting me and keeping me up to date. Kendy, was thorough and followed up, Sushi was great with submitting with accuracy. Many thanks

My Loan representative Melissa was the greatest! She kept me very well informed and posted all the way throughout the process! She is a true asset and team player to the company. Thank you Melisa for your partnership with this process!!

Ken was a great help throughout the loan process, I look forward to sending him referrals.

We worked with William Matiz and he was able to get us a great rate and tons of savings! I highly recommend working with him. Great experience!

I just want to say thank you to WILLIAM MATIZ and JENNY SHAW and his team at Loan united on working with me and getting my Cash out refi done quick. When I went thru this process I had contacted many mortgage companies and they weren`t able to get me as much back on my cash out. So I kept looking and when I spoke with William he did everything he said he can do and we made everything happen. I work in the automotive industry and when I have coworkers and friends who all own homes I will make sure that they contact Loan united and ask for William to get their loan done. Thanks again William and Jenny for the hard work you guys did.

Melisa Tucker made the refi process smooth as could be! Beginning to end in less than 30 days.

William Matiz was great. He kept in regular contact with me. He explained the whole process very well, ad was their every step of the way!

I was helped with a VA refinance loan. Melissa Tucker assisted me in getting my VA refinance accomplished and was very adamant on assisting with the documents. She was very helpful.

My husband and I chose to refinance with Loan United because William Matiz was so informative and helpful. From the First day I spoke to William to closing it was less than 3 weeks. Appreciate the savings.

William Matiz was always very prompt, transparent and helpful with my refinance. I got a better rate than i had originally and i got the cashout i was looking for at a great deal. I would definitely recommend william

I had a very positive experience working with Loan United on my cash out refinance. Theye were able to offer me a very competitive rate. The process was stress free and my agent, Roderick Dunn, was a pleasure to deal with; great communication. I wouldn`t hesitate to use them in the future.

So I have to admit that I originally posted a negative review which was the mis communication was all my fault. From the moment I talked to Mr. Cooper he was upfront with me. Ive had some financial issues which didn`t help with my credit score. When I talked to Mr. Cooper he said he would see what he could do. After a day he followed up and found a lender that was willing to work with me. He did jump through some hoops for me. So far the process has been smooth and I hope I`ll be able to find something for my family and I. Thank you Mr. Cooper for all your hard work.

William and team were great to work with. My loan was process was simple and led to a faster than expected closing. The team found the right loan to fit my needs. I am very pleased with the service and will definitely look to William and the rest of the Loan United team for any future mortgage loan needs.

Melisa Tucker helped with my refinance and the process was fast and easy. After checking with multiple lenders, Loan United offered the best options and Melisa was great to work with.

Very helpful and knowledgeable with this loan refinancing process. Willie Melisa Tucker is Amazing! She was super helpful during the process. She listened to my needs and went above and beyond to add warm personal care and attention to me loan.

Howard Conoly provided amazing service. Highly recommend!

Jesse was my loan officer, he guided me through all the paperwork and made the whole process easy. He is very attentive and will answer or return your call within that day. I highly recommend jesse buckner

Loan officer Cherl Greene was very helpful and patient with all of my questions and concerns. I knew what was going on along the way and the company was very transparent and upfront concerning costs and fees associated with my refinance. I would definitely recommend LoanUnited!

Folks...CHERL GREENE!! Remember that name. If you need a loan, call CHERL GREENE! She is the BEST Loan Officer in the history of the United States! She pulled off a loan that was against all odds and obstacles. On a scale from 1 - 10, with 10 being the most difficult, our loan was a 25. Literally! Cherl, you are awesome! Thank you so much for your consumate professionalism and expertise in making this happen. We sincerely appreciate you! #closedtoday #bestloanofficer #exhale

Loan United fought for me when others said no. Melissa Tucker, my intake loan officer has been extremely helpful and has been in constant communication through out the entire process. I would rate a six if I could.

Our experience with Mr. Howard Conoly was amazing. From the first time I spoke with him until we closed on our VA loan. Howard was caring, understanding and most of all he made sure we understood everything that we was about to go through out the process of our loan. I can remember a time I called Howard while he was on lunch with his wife he was willing to answer my concern but I told him no to enjoy his lunch. Right after lunch he called me to answer my question that I had to me that shows cares about his clients. Best decision I made calling Loan United and speaking to HOWARD!!!

Melisa has been an absolute pleasure to work with! She has kept my wife and I updated as well as answering any and all questions we have had. We got our house refinanced for a WAY lower rate, thanks to Melisa and Loan United. Would definitely recommend!

Jessee Burkner through Loans United helped me tremendously!! I was able to get my mortgage refinanced to remove my ex husband from it after a divorce. My financial situation and credit were not the best. The loan Jessee was able to get for me was perfect ,not a high interest or a big pay out and didnt go backwards. Super happy with the company and the loan! Thank you!!!

I had a great experience with Loan United. William Matiz who also speaks spanish was great to work with. He kept me up to date and followed up with me through the whole refinance process. Their rates were the lowest I could find. I will gladly use them again in the future.

This process was excellent. Mr. Jesse Buckner made my mortgage loan refinance situation simple and fast and easy and had no complications along the way. It helped me refinance into a better loan with a lower percentage and this is what we needed. Great company "Loan United"

Jessee Buckner was our loan representative he helped us from day one...Our credit was far from perfect but he got us thru it and it was fast and he kept in touch everyday and that is very important to me. He`s a great listener and he`s very knowledgeable, I think he`s a great asset to this company. He is now working with our daughter. Thank God we found him...He is the best. Thanks Again,Gary and Denise Pearson

I switched to my mortgage lender (who requested that I put down $15k) within two weeks of closing on my first home. It was nerve wrecking for sure but Jessee managed to save me more money that I ever could imagine on my down payment and close the deal one day late. Thank you Jessee Buckner and Loan United - I am living in my dream home!

Recently, William Matiz handled a refinance for me and my wife. It was the easiest refi we have ever done.Mr Matiz was extremely patient with two tech dunces and patiently walked us through the process. He was the most pleasant person I`ve ever dealt with.He called frequently and kept us informed all the way through the process He answered his phone every time i called him with a question He is a tremendous asset to your company.. Steve and Laura Knight